Loyalty for Your Real Estate Clients

Interacting with clients is a very important aspect of Real Estate, it's more than just selling a home to them. It’s providing them an unforgettable experience. Here are 3 tips to guide you to establishing and nurturing client loyalty in Realty.

1. Provide your best service.
   • Make your transactions as easy and as smooth as possible.
   • Take the journey with your clients as they purchase and move into their first home.
   • Be with them every step of the way.
   • When the time comes, be there when they sell and move on to a better home.
2. Be reliable.
   • Make sure your website and social media platforms have reliable and updated information.
   • Offer advice and recommendations for products and services related to building a home.
   • Answer every call and email quickly and effectively.
3. Show genuine interest.
   • Take initiative and greet a client on their birthday & holidays. Also perform follow-ups frequently.
   • Use their name, be it written or verbal, and know an interesting fact or detail about them.
   • Sending your referrers a Thank You card would be ideal, but even a sincere email will do the job.

Out of all these, number one is the most important when it comes to building client loyalty. An excellent first impression and continuous care will surely go a long way with your real estate business.