4 Tips for Choosing a Truck Rental Company

While there can be a multitude of truck rental companies to choose from for your next do-it-yourself move, today you have more ways than ever to compare their services and costs.

Your first instinct may be to pick the one with the lowest price, but be sure to factor in service and dependability — a decision to move on the cheap may wind up costing you in the end.

With that in mind, here are a few tips for choosing a truck rental company that will suit your needs and your budget.

Ask People You Trust

Good news travels fast but bad news travels faster. Ask your friends and family if they have any moving-truck company recommendations or horror stories. If you can find a trusted opinion on a truck rental, you will narrow your choices right away.

Research!

Go online to look for reviews of rental truck companies that operate in your area. See if they have had complaints listed against them with the Better Business Bureau. Did they respond adequately and take care of the customers or did they ignore their complaints? Are there any common problems reported with the company’s equipment or services?

Call the Companies

Calling rental companies will give you a better idea of how they treat potential customers. Ask for a free quote and find out exactly what the quote entails. If the company is reputable, it will provide the information you need with no hesitation and no questions asked.

Get a Binding Quote

When you request a quote, ask the company for a binding quote. This type of quote legally binds the company to the price they gave you and they can’t increase it. A reputable rental company should have no problem providing a binding quote. This quote will also give you the peace of mind in knowing your rental costs before you sign the contract.