"With my custom closet background (owner of Programme Martin Closets whose clients include the past three U.S. Presidents) and working in many of the finer homes in Houston, I have worked both for and with many upscale realtors in the Houston area. Since we met when our daughters were in junior high school, we were always drawn to your very pleasant yet very professional disposition. So, 17 or 18 years later we decided to list and you were the first person we called. We had talked about interviewing several realtors, but after we spoke to you - we felt very comfortable not only as friends but also as business associates. We very much liked the fact that through your design background you added an extra dimension and additional understanding to the process of marketing our home. All that you did early on allowed us to garner three offers. We felt very confident of your ability, not only to work toward our best interests, but to act in a very understanding, yet professional manner with the buyers. After having spoken with many of our friends - this rather short selling and closing process went incredibly smooth - and we know that this is not the norm in the real estate industry. We look forward to keeping in touch with you and your daughters as you have become part of our extended family."