Congratulations! Once the listing agent records the transaction as sold HAR will send you an email. The email will ask you for your clients name and email and they will contact your client to request a review. Once you fill out that email form, let your client know to be on the lookout for it.
Congratulations!! You did it! It is my understanding you must be a platinum member, subscribe to ‘client experience rating’, and then the survey link is sent to you so you send to your client.
Much success to more closings!!
Congratulations! You must be a Platinum Member and you will receive an email from HAR with a review request. You fill out the name and email of your client and they receive a survey where they can leave you a review. Platinum Service Member is a 1 time yearly fee. It’s worth it! Congratulations and time to close the next one!
The Platinum Membership includes the HAR Client Experience Survey and MANY other great benefits. If you are not a Platinum Member, I highly recommend you consider signing up, and be sure to take advantage of HAR Training classes so you can maximize the value of your membership by learning how to use the tools available through HAR (this is true regardless of whether you are a Platinum member or not). If you are not a Platinum Member, you can always request your clients write a GOOGLE review under your own, or your Broker's Google Business account. Good luck!
It has been my experience that unless you are the Listing Agent, you will not receive a Client Satisfaction Survey. You can go to your Platinum Agent Profile and send your buyer clients a recommendation request. Before you send it though, I would send a separate email explaining what you will do and thank them for letting you help them. Best of luck!
You will need a Platinum subscription to receive and display these reviews. Within ~72 hours on average after the Listing is marked as Closed, you should get an email from HAR to fill a form that sends a Review Request to your Client in the transaction. If not, you can manually send it out through the Platinum Tools section.