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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
58 Surveys

Cook ST

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cheshire Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carrie went above and beyond We bought our home from out of country and she was there every step of the way to help us and guide us We ve never had a realtor like her ”

Briar Hollow Place

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Don Alejandro

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carrie's competency and market knowledge is second to none. Her down-to-earth style of communication makes it apparent that she had our best interests at heart. Looking forward to using Carrie again for our future real estate needs!”

Post Oak Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Exceptional service and guidance as we navigated a complicated situation with multiple parties. She was very helpful in everything and extraordinarily responsive.”

Jewel Meadow Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Barryknoll Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carrie is amazing! She made sure I got to see the properties I was interested in and she let me know whether the property was in a good area, flood zone or any relevant information before visiting the property. She walked me through the home purchasing process as it was my first time and she was so patient with me. I have already recommended her to my friend and will continue to recommend her to others!”

21st Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Type some comments, if you want…Carrie is exceptional! We feel so fortunate to have her represent our home. She clearly understood our needs and delivered. She is very responsive and always available to help out. We found a trustworthy friend in Carrie in addition to a superlative realtor! ”

Chamboard Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carrie Lam takes the time to listen to your needs and is very patient. She understood the market and the area in which our home was competing. We highly recommend Carrie Lam as a realtor to anyone looking to buy or sell their home.”

27th Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carrie was great to work with as always!”

Allen Street

Surveyed 2 years ago
Represented the Seller
4.50/5
Start FullStart FullStart FullStart FullStar Half
Competency
5/5
Knowledge
4/5
Communication
4/5
Experience
5/5

“Many thanks for the excellent work!”

Kingston Meadow Lane

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carrie is friendly and helpful. We are buyers from outside Texas, but she made the process so easy for us! We highly recommend her! ”

25th Street

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carrie was great! Very quick to respond, very helpful with my questions and always went above and beyond what I expected from my real estate. Will be reaching out to Carrie again for my next home purchase!”

Martin Street

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carrie represented us in the sale of our home. She's a consummate professional, very responsive, and excellent through and through. We sold our home a few days after listing and are pleased Carrie was our agent.”

Don Alejandro

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is our sixth time having Carrie help us with our Real Estate needs. As always, she is very knowledgeable, professional and personable. She definitely knows the market well, and has great listening skills. Thanks again, Carrie!”

Overall Rating
4.90/5
Rate based on 58 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.83 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience