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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
132 Surveys

Ruhman Fields DR

Surveyed on Apr 29, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ellen was an absolute blast to work with on finding our new house She was very professional, communication was on point, and amazing to work with. ”

Crocker ST

Surveyed on Apr 29, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am so happy to have worked with Ellen She was very thorough in her research and explanations to ensure I understood everything through the whole process, and she handled everything very professionally and made sure I had the best possible deal in the sale of my property. I would absolutely recommend her services to anyone I know looking to make a real estate transaction and will personally be reaching out to her again when I m ready to make another one.”

Ellen Krantz
Thank you Maritza! You were a pleasure to work with as well!!! I look forward to working with you in the future!

Albans RD

Surveyed on Apr 28, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The best decision we made in buying a home was choosing Ellen as our realtor. We have already recommended her to everyone we know ”

Pineridge ST

Surveyed on Mar 20, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ellen did a FANTASTIC job. I fell in love with the first house we toured, and she had me in contract within a day in a competitive bidding situation . She was very responsive to all of my questions and very knowledgeable about the market. She kept me calm as a first-time homebuyer all the way through closing. I wouldn t want to buy a house with anyone else. Thank you Ellen ”

Birdwood Road

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent excellent service. Ellen and her team are the best ”

Waverly Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This was our first transaction will Ellen Buyer She has extensive knowledge in the area we were looking She was organized responsive detailed and really understood what we were needing She never applied any pressure our decisions and was there to guide us any way we needed She helped us secure our dream house and we couldn t be happier We would eagerly recommend her to anyone looking for an RE ”

Ellen Krantz
Thank you guys!!! You made it such a pleasure and I cannot wait to see your dream home!!! I'm very excited for you guys!

Maple Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Outstanding professional representation ”

Holly Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“worked hard to guide thru some unusual situations ”

Dumfries Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This was our 4th transaction with Ellen but the first time she represented us as a seller We could not have been more pleased with her and the outcome of our sell Her experience and professionalism is unparalleled ”

Ellen Krantz
Thank you Allison!!! Your all are unparalleled as clients!!!

Indian Springs Trail

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ellen was spot on with every question we asked and very helpful throughout the entire process. We were more than pleased with our experience with Ellen and the Compass team and would highly recommend their services to any and everyone!”

Glade River Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This was our third real estate transaction with Ellen and she hit it out of the park again! We cannot say enough about Ellen and how she is constantly fighting for us to get the best deal while always staying ahead of us in the transaction. ”

Asphodel Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Wendel Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We couldn't have been happier with Ellen. She was our advocate and helped us every step. Truly couldn't have done this without her. She is amazing...”

Ellen Krantz
Thank you so much Leslie!!! It was a pleasure to work with you both !

Thorton Knolls Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amazing experience! Ellen is professional responsive and a fierce client advocate. Will definitely recommend!”

Meadowglen Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.99/5
Rate based on 132 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience