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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
108 Surveys

Little Miss Creek DR

Surveyed on Jun 04, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Erin is one of the most knowledgeable, dedicated and professional agents whom I have had the pleasure to work with. She is always available to answer questions, provide guidance. I highly recommend her and am planning on continuing to work with her.”

Lakeside Forest LN

Surveyed on Jun 03, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Quail Grove LN

Surveyed on May 28, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is our second time working with Erin. She is meticulous in every aspect of the transaction. She is always available for questions, and very helpful in the whole process. I couldn t recommend her highly enough She a great realtor ”

Wilbury PARK

Surveyed on May 26, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I cannot say enough good things about my experience working with Erin. She s professional, knowledgeable, kind, understanding I could go on on. I would recommend her to anyone looking for a home in the Houston area. ”

Valley Spring DR

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I m thrilled to share my heartfelt appreciation for Erin, our incredible agent. Erin is not only a supremely nice person but also an absolute gem in the world of real estate. Her dedication and kindness shone through as she guided us to discover an amazing home in a wonderful neighborhood. Erin s commitment to excellence was evident in every interaction. She patiently addressed all our questions, providing thorough and detailed responses. On the night we decided to make an offer, Erin went above and beyond, staying on the phone with us until 11 pm. Her willingness to explain every page of the documents showcased not just her professionalism but also her genuine care for her clients. In a group setting, Erin s expertise truly stood out. She tailored her advice to our budget and school preferences, ensuring we found the perfect place for our family. Erin s proactive approach was remarkable sending us daily updates on a variety of homes, even those not officially on the market. A particularly touching moment was before our final walk-through. Erin, understanding our work commitments, went to the property an hour early, providing us with a comprehensive visual tour through pictures and videos. This thoughtful gesture highlighted her dedication and consideration for our unique circumstances. Working with Erin has been an absolute pleasure, and we feel incredibly fortunate to have had her as our agent. She is, without a doubt, the most professional person I ve ever had the pleasure of working with. Erin, thank you for your unwavering commitment and for making our home-buying journey truly special.”

Gardner ST

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We have worked with Erin for multiple real estate deals and would never go with anyone else. Highly trusted and highly recommended ”

Cindywood DR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Erin is truly amazing at what she does, and I would recommend her as a relator to anyone. She always took the time to explain all needed paperwork, information about the neighborhood and market, and always had an answer to our questions. She is very knowledgeable about the Houston area and truly goes above and beyond to ensure her clients have all that they need. Thank you so much, Erin ”

Mossy Banks LN

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Erin goes out of her way to provide the best possible service to her clients. She is a true profesional in every sense of the word. We would not trust anyone else with our business. ”

Denbury Way

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We could not ask for a better realtor than Erin We have now used her for two purchases and one sale and she has proven time and time again that she knows her business She is so knowledgeable about the entire process and knows what questions to ask when I always knew she had our best interest in mind and feel confident that she got us the best deal possible in all transactions Wouldn t dream of using anyone else now ”

Dawncrest Way

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ms. Erin Massingil is very knowledgeable and has a lot of experience with the real estate market and real estate transactions. She provided me with some repair issues and plumbing contractor who provided great work at lower price than the contractor I previously used. My home sale went smoothly and quickly. I am very happy with the results.”

Shanghai Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“While I was moving in to my new home, my neighbor came and welcomed me to which I responded that If she knew anyone buying or selling a home, I had the best realtor. Erin is kind, hard working and so knowledgeable. As I was relocating from New Orleans she was beyond my feet on the ground. Every home I asked to see, she would preview and even send me videos. She also gave me her fair understanding of how the home and neighborhood may or may not work out for me. She was able to grasp very quickly what I was interested in esthetically, financially and geographically. The home I bought was not one I picked out but one she picked for me. She continued to be vital during inspections and closing. I have been living here for almost 3 weeks and it is even better than I could have imagined. Thank you Erin!!”

Anniston Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Erin is very conscientious and incredibly customer centric. She was always very responsive; often working weekends, holidays and evenings to provide a quick turn around with questions / documents and keep the buying process moving. She did a great job of explaining the entire process and ensuring that we submitted the required info on time. I would highly recommend Erin. ”

Wimbledon Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Erin, was knowledgeable and proficient from start to finish. This is our 2rd time working with her and will continue working with her in the future for all our real estate needs.”

Terraza Cove Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Desert Pea Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent experience all around, Erin made sure we knew all the details every step of the process and kept us well up to date with constant communication. ”

Overall Rating
4.98/5
Rate based on 108 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience