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Client Experience Ratings

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23 Surveys

Moss Loop

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Frances is incredibly knowledgeable and an absolute pleasure to work with. ”

Jennifer Heights Court

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Knows the area very well & has lots of contacts for just about everything! We would definitely work with her again!”

Little Cypress Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Frances is the most competent and informative realtor I know. I had a horrible experience with a different realtor and Frances swept in and saved the day! She made suggestions that would help me sell faster and for more money and she was correct! I had 6 contracts in less than a week! Unfortunately, the sale fell through due to funding on the buyers end but Frances put my home back on the market the very next day and had an offer within hours! She kept me informed every step of the way and I didn't have to call her and ask her to do anything or ask what was going on. If you are looking for a wonderful agent to list or help you purchase a home, I would highly recommend Frances!”

Seven Sisters Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Frances is professional and really knows the industry. She is very honest and up front on what to expect and communicates through the entire process. I have worked with her twice now and would recommend her to everyone - whether buying or selling. She truly works for you and has your best interest in mind. Do not hesitate to contact her! If I ever need a realtor again, there is no one else I would want in my corner. ”

Raven Shore Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Frances was thorough, professional, knowledgeable of the market for this neighborhood, and spot-on in value. She was honest, upfront, and knew how to get the best value when she helped us find this house over 13 years ago; true to form, she helped make saying goodbyes to our dear home a little easier.”

Jennifer Heights Court

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Frances went above and beyond to help us find a home in TX. We both have never lived in this area. Frances helped us to understand flood concerns and she was had lots of resources for us to find qualified inspectors. We felt very confident we made an excellent decision on the house we ended up buying! Frances also accommodated our schedules and made our lives a priority! I am beyond pleased with our service from Frances!”

North Moss Loop

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Calico Glen Lane

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Frances is an awesome woman. She is great to work with and we are definitely recommending her to others. She is truly an asset in her line of business. If we ever need services again we will be sure to use her over and over again. We enjoyed working closely with Frances. She's like family now!”

Lacyberry Street

Surveyed 5 years ago
Represented the Seller
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
5/5

High Village Drive

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Frances' communication was outstanding through the entire process. She answered all my questions quickly and called me regularly to provide updates as she found out new information. This was one of my favorite things about working with Frances. I never felt out of the loop or confused about what to expect. Her knowledge and attention to detail provided a great ad for the house, which sold substantially quicker than expected and for more than asking value! I give Frances the credit for her advertising skills, her knowledge of the market, and her ability to align with my goals. She was also an awesome advocate for me. She worked tirelessly to ensure my needs were met once we got under contract. I had a slightly different situation where the co-owner of the house lived in another state. Frances was able to navigate the hurdles that situation created and ensured the other important players (mortgage and title companies) understood the unique situation. I have the highest praise for Frances and thoroughly enjoyed working with her! I hope I can work with her to buy my next house!”

Cher Court

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ms. Frances has been professional and understanding in our search for our home. She understands people and takes that into consideration. She suggested homes in accordance to our preference and needs. She was available at anytime and would ensure that our questions were answered. She was honest in her responses and our experience could have not been better. She made the process easy and pain free, would recommend her to anyone. ”

Christy Mill Court

Surveyed 6 years ago
Represented the Buyer
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

Catania Bay Court

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Frances was extremely knowledgeable and absolutely invaluable to making our home selling experience as stress-free as possible. ”

Grace Hollow

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

EMPRESS COVE LANE

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We couldn't have asked for a more professional and caring realtor than Frances when we made the move to Houston. She was very patient with us as we looked at a good number of houses and we ended up with a wonderful home where we've been making memories for the past 4 years. We had the utmost confidence in her abilities to get us the best deal and would gladly work with her again. ”

Overall Rating
4.98/5
Rate based on 23 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience