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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
149 Surveys

Surveyed on May 15, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The Lauren Ashley team are amazing to work with. The property exceeded days on market trend due to their professionalism. Staging and marketing made the difference in the current market. Excellent collaboration for us being an out-of-town seller. Thank you!”

Surveyed on May 03, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed on May 01, 2024
Represented the Seller
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I was nervous about selling my home. Lauren Ashley was very "matter of fact" on exactly what I needed to do to get the highest offer possible. She has excellent referrals for maintenance that needed to be done to acquire my goals. Her entire team guided me along the way with all my questions and concerns and staged my home. I was able to get 3 full price offers in the first 6 days on market and closed very quickly. She was able to get me into affordable temporary housing until my new place is ready. I did meet with other realtors before her, however I am so happy I took the time to meet with her, she was the last person I interviewed. She was also a referral from a trusted acquaintance. I highly recommend you giving her a chance to see how she can help with your buying/selling needs.”

Surveyed on Apr 26, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lauren Ashley and her team were always available when we had questions, they explained the steps through the whole process, which was great.”

Surveyed on Apr 26, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had a fantastic experience working with the Lauren Ashley Team! They were very knowledgeable, professional, and patient in explaining the process of becoming first time homeowners. We can't thank Lauren and her team enough for being so dedicated in finding the PERFECT home for our family! We will be clients of the Lauren Ashley Team for LIFE!”

Surveyed on Apr 24, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lauren and her team are beyond one of the best in Houston. She is so patient, kind, incredibly knowledgeable, and will do whatever she can to make you feel at ease. She is fast to respond and was always willing to explain things so that information was clear and concise. She is dedicated to her clients and genuinely puts her heart into everyone she works with. You won't find anyone better!”

Surveyed on Apr 24, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lauren and her team were fantastic when we were buying our home. As first time buyers they were always willing to educate us on the process of home buying and the intricacies involved. They were flexible when our time table accelerated and helped us secure our home once we found it! We are so happy to have worked with Lauren and her team.”

Surveyed on Apr 18, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed on Mar 30, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed on Mar 24, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lauren Ashley is an absolute pleasure to work with! She will bend over backwards to get you everything you need She is extremely hard working and responds to any and all questions you may have. Lauren Ashley will give you honest opinions and feedback to make you feel comfortable and confident about the entire process as we all know, everything related to real estate can be incredibly stressful. Lauren and her team maintains CONSTANT communication with you and is available whenever you need! What I love about working with Lauren was that we saw a listing, setup an appointment to visit the listing, and put down an offer within a WEEK. You can't find that type of exceptional service anywhere else! I highly recommend Lauren Ashley for all of your real estate needs!”

Surveyed on Mar 10, 2024
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We can’t say enough good things about Lauren Ashley and her amazing Team. They were with us every step of the way during our recent home purchase. Even when last minute issues came up, Lauren was right there with her amazing Team making sure everything was okay. Thanks again for all your help! We feel the same about our mortgage broker, Rob Grazak (Bayou City Mortgage). See what he had to say about Lauren and her amazing Team. “Lauren did a great job. I see many agents today always take the easy road. I saw Lauren work for you and that makes the difference.””

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lauren and her team were top notch! She helped me sell a house in a short time frame a few years ago with great results, so I knew I'd be a repeat client when I was ready to buy again. After a brief phone call Lauren documented what I was looking for and the search began. Lauren and her team were communicative throughout the home buying process and never left me unsure of any steps throughout the process. I will definitely reach out to Lauren for any future buying(or selling!) needs.”

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Best realtor EVER! I’ve bought & sold several homes throughout my life, and have NEVER had a realtor who worked so hard to support me throughout the entire process. Lauren and her entire team go above and beyond every day to make the process as seamless and fun as possible. Lauren has earned the right to be our forever realtor.”

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lauren is a very dedicated and a people person. She is very prompt when texted or called for questions. It was a pleasure to work with Lauren and her group. Now on to selling our present home to move into our newly purchased patio home.”

Surveyed 4 months ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lauren Ashley was essential to our new home build. She was very knowledgeable throughout the entire process. We were able to have precise expectations and helpful advise during every stage of the house. Lauren kept communication as her top priority and made us feel like we were her only client. I would highly recommend Lauren to anyone going through the home purchasing process.”

Overall Rating
4.97/5
Rate based on 149 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience