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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
208 Surveys

Sherman BLVD

Surveyed on Jun 03, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Moving to Galveston from California, there were a lot of differences to understand regarding the market situation and the various types of insurance. Shelly did a great job of understanding what our goals were as a buyer and explaining the market differences. Shelly and her team were most valuable during the period between offer, negotiation and transaction close. It took about 18 months from initial interest to purchase and Shelly was very patient throughout the entire process. Shelly s expertise was very beneficial during the negotiation phase and her network was very helpful when I ran into situations like having a friend in the insurance business decline to write a policy for my house because it is on Galveston Island.”

Blum ST

Surveyed on Jun 02, 2024
Represented the Buyer
4.75/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Enchantedgate DR

Surveyed on Jun 01, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shelly was exceptional to work with and warm to be around Very knowledgeable and patient helping us find our first home ”

Shelly Mattingly-Arnold
I'm so happy for you and Wian. I wish guys many years of happiness.

Countryside DR

Surveyed on May 15, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Sleepy Hollow RD

Surveyed on May 13, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pine ST

Surveyed on May 08, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We loved her as our realtor She helped us tremendously on everything and explained every step through out the whole process. She even helped us with other projects that we had on going ”

Vacek ST

Surveyed on May 07, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

24th ST

Surveyed on Mar 12, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Shelly Mattingly-Arnold
Thanks Gage!!

Lakeway DR

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shelly was very responsive and knowledgeable She made the home search and buying process as easy as it could be. We are very grateful for her and so happy in our new home ”

Shelly Mattingly-Arnold
Such a pleasure to work with you and Kit. Thank you for choosing me.

Hadley Springs LN

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Lynn LN

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Beech DR

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Shadowbend AVE

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shelly is absolutely amazing She was highly recommended to us, and I highly recommend her to everyone looking for a realtor. Shes extremely knowledgeable of the areas she services, she answered all of our questions throughly and was quick to spot any concerns with homes we were looking at. You need her as your agent ”

Limestone Circle

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

38th Street

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Awesome experience ”

Overall Rating
4.97/5
Rate based on 208 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience