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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
451 Surveys

Tumbling Falls CT

Surveyed on May 11, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Highly recommended. Enjoyed working with Susan and appreciated her patience and endurance with us. Thanks ”

Orchard Mountain DR

Surveyed on May 11, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working alongside Susan Annoura and Mariko Fujita has truly been an extraordinary experience They form the epitome of a dynamic real estate duo. From the moment you engage with them, their wealth of knowledge and welcoming demeanor instantly puts you at ease. It feels akin to collaborating with lifelong friends who just happen to excel in their craft. Observing them orchestrate the transformation of our rental property was akin to witnessing pure magic unfold. With remarkable efficiency, they swiftly prepared everything for the market, leaving no detail overlooked. Their meticulous attention ensured that every aspect, from repairs to aesthetics, exuded a captivating charm worthy of a magazine spread. And those MLS photos? They re nothing short of artistry, deserving a place on the wall. In a mere 10 days, they effortlessly secured an outstanding tenant, almost as if they possessed an innate intuition for matchmaking individuals with their perfect abodes. Their synergy in action is akin to witnessing a finely tuned mechanism gracefully perform its function. Yet, their commitment extends far beyond the signing of contracts. Susan and Mariko s dedication to ensuring our new tenant felt truly at home was unparalleled. They meticulously attended to every aspect, leaving no stone unturned in ensuring the utmost satisfaction for all parties involved. Susan and Mariko undeniably shine as luminaries in the realm of real estate. Their blend of professionalism, diligence, and genuine care for their clients renders them an absolute delight to collaborate with. For those seeking real estate agents who consistently exceed expectations, your search ends here. Trust me, partnering with Susan and Mariko will undoubtedly prove to be one of the most rewarding decisions you ll ever make ”

Bluestem RD

Surveyed on Apr 28, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very supportive and professional We love Susan and Annoura Team ”

Susan Annoura
Thank you, Gaku! It was such a pleasure working with you and your beautiful wife! A huge congratulations on buying such a beautiful home. We wish you all the best, always! If you ever need anything at all, please don't hesitate to reach out!

Juniper Canyon LN

Surveyed on Apr 28, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Susan Annoura
It was my pleasure to help you find your Houston home! Wish you all the best!

Quiet Green CT

Surveyed on Apr 22, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Annoura Realty handled everything seamlessly and efficiently. I couldn t be happier with the service.”

Oak Chase DR

Surveyed on Apr 03, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Susan Annoura
Thanks for your trust in Annoura Realty Group! Glad we found another well qualified tenant so quickly. :-)

Sierra Bend DR

Surveyed on Apr 01, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is a great capable realtor ”

Lake Lodge DR

Surveyed on Mar 29, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Love Susan She s the best in the market about real estate. She really broke down the details for us and made sure that we were getting our moneys worth for our house. When we bought our house she pushed to get the house turned over to us in top shape. Also, fast communication and gets things done immediately for a quick closing. We have been repeat customers because she s so knowledgeable and efficient Thank you Susan for all your hard work ”

Magnolia Estates DR

Surveyed on Mar 14, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was wonderful She got us every penny we asked for and then some The whole process was short and sweet and easier than we ever imagined it would be ”

Walnut Crest DR

Surveyed on Mar 07, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was amazing She Found me an incredible deal and was instrumental in navigating the logistics to get me to closing That was no small task as it involved assuming a VA loan and working with a tight timeline. She s the best ”

Allen Cay DR

Surveyed on Mar 04, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Five stars is not enough for Susan Annoura She always went above and beyond, keeping us informed and representing us with the utmost in professionalism while advocating for us every step of the way. Her energy is amazing. She is one of the hardest working, most dedicated professionals I ve ever had the honor to know. Top notch ”

Meadowside DR

Surveyed on Feb 28, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan responded very quickly. I was able to close the transaction with ease because she was very supportive throughout the process, even though the closing was to be conducted online. Thank Susan as always. ”

Susan Annoura
Always my pleasure, Shojiro! International closings are always a little trickier with FIRPTA and the time difference but we got it done together! I look forward to our continued friendship and might be going to Tokyo in October for USJC. Maybe see you then!!

Olympic Forest DR

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

New Cedars DR

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“For four years, we have entrusted our Texas homes to them from purchase and sale to management. They have always been courteous, helpful and in Japanese. Susan and Mariko are wonderful Arigato ”

Susan Annoura
Thank you so much for your kind comments. We are glad to watch over your DAIJINA investment home here in Houston. Thank you for trusting us!

Oak Forest RD

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan worked tirelessly to be sure the deal on my house went through. There were several challenges not the least of which was dealing with me. ”

Overall Rating
4.99/5
Rate based on 451 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience