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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
19 Surveys

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Yely is very professional and she found the property that the customer was looking for, she has all the knowledge to help her customers, very quick to respond.”

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Muy buenas tarde yely me imajino que esta palabras llegaran en cualquier momento a usted, lo importante en este momento es darle las gracias infinitamente por ver hecho realidad el sueno de mi familia y el mio, gracias por estar junto a nosotros paso a paso en todo el proceso de principio a fin, todo fue posible por su dedicacion su desenpeno y su profecionalismo. Solamente le podemos decir mil gracias y que dios la bendiga a usted y a su Familia”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very knowledgeable and quick to answer questions. Will recommend to anyone that may be looking for new home or land. Yely Portillo great person to work with. ”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She listened to our needs and was able to get our property sold with above expectations. Great job, easy person to work with and very informative! Thank you Yely!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“NICE PERSONALITY I WILL RECOMEND HER FOR FAMILIES END FRIENDS KEEP UP THE GOOD WORK TANKS”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“considerandola una excelente persona, muy professional con su trabajo y resolviendome cualquier duda o inquietud que tenga para asi poder llegar a un acuerdo, una excelente trabajadora desempeñando muy bien su trabajo....simplemente una trabajadora estrella ”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Yely got us a great deal and was able to assist us on the pricing to sell the property fast, she was very knowledgeable. ”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Yo Emma Cruz mi testimonió para la Sra Yely Portillo es una Realty Executive Exelente porque ella es muycumunicativa muy Educada muy servicial yo le doy gracias a Dios por a verme mandado una Exelente persona qué Dios me la bendiga siempre con su buena actitud ala sra Yely Portillo”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Throughout the entire sale process, Yely provided great assistance and professionalism. We are quite happy with her work because she never abandoned us. After thoroughly investigating our market sector, she produced a detailed game plan that proved to be successful. She offered valuable insight and advice on how to handle each offer. We are grateful to God for allowing us to chose Century 21 and have her as our realtor. We sincerely hope that God would bless her and grant her many blessings. We are convinced that she will assist other families in the same way she assisted us. We will definitely tell our family and friends about her. Yely, who is an expert at contract negotiations, came up with an arrangement that was favorable for us and also made the buyer happy. During the home-buying process, she also sold our house for a great price, especially considering the present market conditions. Houston is a city she knows like the back of her hand. When it comes to real estate for sale in this area, nothing escapes Yely's notice. We found Yely to be a very attentive agent, almost as if we were her only clients, which we were not. All phone calls and emails were returned the same day. We were never made to feel unimportant or ignored. She has a warm and engaging attitude. Yely was open and honest about some minor improvements we needed to make to our home in order to attract buyers quickly, and her advice was invaluable. We have no hesitation in recommending Yely Portillo and CENTURY 21 Western Realty to anyone looking to purchase or sell a house. They are, in our opinion, the best in the business, and Yely Portillo will be our first choice in real estate agents if we ever need to move again.”

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
5/5
Rate based on 19 completed surveys.
Start FullStart FullStart FullStart FullStart Full
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience